Privacy Policy
Titan Engineering Manufacturing LLC respects your personal privacy and is committed to protecting customer data. This policy describes how we collect, utilize, store, and safeguard your information.
Information We Collect
We collect personal information necessary to process your orders, including name, email, phone number and shipping address.
When you browse our catalog, submit vehicle compatibility inquiries, or purchase automotive components, we collect personal details necessary to fulfill commercial transactions. This includes your name, billing address, shipping address, email address, telephone number, vehicle specifications (make, model, year, engine), and IP address. Payment card data is processed directly by PCI-compliant merchant gateways and is never stored on our servers.
How We Use Your Information
This information is used solely for order fulfillment, payment processing and customer communication. We do not sell, share or disclose your personal information to third parties except as required for shipping and payment processing.
We utilize collected information strictly to process and dispatch orders, calculate Florida state sales tax where applicable, transmit carrier tracking updates, provide technical customer support, verify vehicle compatibility, and prevent fraudulent transactions. We do not sell, rent, or trade customer contact details to third-party marketing entities.
Data Storage & Security Measures
Your information is stored securely using industry-standard encryption. We retain order information for record-keeping and legal compliance.
Customer account details, order records, and correspondence are retained in encrypted, access-restricted database systems. We employ transport layer security (TLS/SSL) encryption across all site interactions. Data is retained only for the duration required to fulfill orders, maintain warranty records, and comply with commercial accounting standards.
Contacting Us About Privacy
You may contact us at TitanEngineeringManufacturing@proton.me to request information about your data or to request deletion of your personal information, subject to legal requirements.
If you have questions regarding our privacy practices, wish to review or update your personal information, or request deletion of non-transactional customer data, contact our designated privacy desk at TitanEngineeringManufacturing@proton.me or by physical mail to Titan Engineering Manufacturing LLC, 1842 Leon Rd, Jacksonville, FL 32246, USA.